Shipping & FAQ
We ship NZ and Australia wide. Orders are dispatched on Mondays and Thursdays.
Shipping Information
New Zealand — Standard (Urban)
| Order Weight | Rate |
|---|---|
| 0 – 1.3 kg (eg, Single Jar, Duo and Trio) | $8.90 |
| 1.3 – 2 kg (1 x 975g Jar) | $11.90 |
| 2 – 20 kg (anything up to 25kg) | $16 |
| Order Weight | Rate |
|---|---|
Australia
| Order Weight | Rate |
|---|---|
| 0 – 1.5 kg (eg, Single Jar, Trio and 1 x 975g) | $25.00 |
| 1.5 – 10 kg (eg. 6 + 175g jars, 2+ 975g jars) | $35.00 |
| 10 – 20 kg (12+ 175g Jars, 6 + 975g Jars) | $49.00 |
Australian rural delivery is not currently available.
We ship on Mondays and Thursdays. Standard NZ delivery is within 2 business days from Dispatch, Rural can be up to 5 Business days. Australia can take up to 10 business days.
Frequently Asked Questions
What is the shelf life of Rose's Chilli Crisp?
Our crisp has a year shelf life, and lasts for months once opened, staying nice and crunchy.
What do i do if my order arrives damaged?
Please let us know immediately and take some photos for us. Email them to roseschillicrisp@gmail.com with your order number. We can then send you a new order asap.
Where can I find Rose's Chilli Crisp in stores?
We are stocked in over 70 stores around Aotearoa/NZ. Pop on to our stockists page to find them all.
Do you offer returns or refunds?
We offer returns or refunds if your product is damaged on arrival but not for change of mind.
Can I buy wholesale?
Yes, find us on Upstock or contact us directly